CHECK LTD GrowBus enables an industry-leading web experience, including full online self-service. From a secure portal, policyholders can access their documents and adjust existing policies, or add new policies for other lines of business. With built-in one-click purchase, a change of vehicle can be completed within 30 seconds.
With online increasingly becoming synonymous with mobile, CHECK LTD sites are built to be fully responsive to all mobile and tablet devices, resizing accordingly to deliver a seamless user experience.
CHECK LTD also offers comprehensive self-service mobile apps, enabling consumers to maintain and amend their policy details via app. A First Notification of Loss app is also available, again helping to keep the retailer's brand easily accessible in the customer's pocket.
Enhanced data lookup services help reduce the overall question sets, while smart pre-population and input cleansing processes reduce customer drop-out rates, ensuring a quotation completion rate of over 80%.
The most challenging of corporate guidelines can be applied to standard or bespoke customer journeys, which may be quickly white-labelled as many times as required for affinity brands and partners.
Sites may be tailored to suit customers' specific requirements including bundle-based upsell offerings or bronze, silver or gold style products.